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idlepick Wrote:

Hey all,
who are the MGA?


Hey there, betsson is licensed by the MGA (The Malta Gaming Authority), which is an independent body that regulates all companies that offer online gaming in Malta. In accordance with the MGA’s regulations, if a gaming account is opened and has no activity for a period of 12 months it will be deemed inactive, and after 30 months it will be deemed dormant. Betsson must then close the account and transfer any outstanding account balance to the MGA.
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Hi there, my friend opened an account with them and ive "helped" him to bet. Now when he wanted to withdraw his funds, (it was about 2500 euro) they refuse. They dont want to tell why..just that he has broken the rules.

Can they just confisticate the money this easy? We´ve done nothing wrong except ive helped him with everything and weve been betting on surebets. (which can not be against rules..but they hate it) If he had lost the money on bettsson im sure they wouldnt have returned the lost money. I think they are terrible.
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eight Wrote:

Hi there, my friend opened an account with them and ive "helped" him to bet. Now when he wanted to withdraw his funds, (it was about 2500 euro) they refuse. They dont want to tell why..just that he has broken the rules.

Can they just confisticate the money this easy? We´ve done nothing wrong except ive helped him with everything and weve been betting on surebets. (which can not be against rules..but they hate it) If he had lost the money on bettsson im sure they wouldnt have returned the lost money. I think they are terrible.



First of all you need to be specific about which rule they say you or "your friend" broke. Betsson is a high level book and their approach by phone got you both unprotected. In these cases you admit you "helped" your friend with everything but if you shared the same IP or you betted in his name for your own profit, they can take your friend's winnings and cancel the account.
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bb Wrote:



First of all you need to be specific about which rule they say you or "your friend" broke. Betsson is a high level book and their approach by phone got you both unprotected. In these cases you admit you "helped" your friend with everything but if you shared the same IP or you betted in his name for your own profit, they can take your friend's winnings and cancel the account.




Hi bb, they dont tell what rule we broke. But how can they know if i betted for my own profit? They just think so, but they can not be sure. Its very crazy if i cant tell him how to bet, even if we sit with my ip.
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eight Wrote:


Hi bb, they dont tell what rule we broke. But how can they know if i betted for my own profit? They just think so, but they can not be sure. Its very crazy if i cant tell him how to bet, even if we sit with my ip.



I think If thet don't tell you what rule you broke, you can demand an explanation from them. But if they say it's because "multiple accounts" because of shared IP, I believe that you have no chance.
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Hello, I just wrote to them again for an explanation. Maybe i get an answer now. But i find it's very strange if they can confisticate the money so easy. Then youre not allowed to log in to your account from other computers then? Why is it even possible if its like that??
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They answer again same thing. They just say the rules are broken, they obviously doesnt want to tell which rules.
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eight Wrote:

They answer again same thing. They just say the rules are broken, they obviously doesnt want to tell which rules.


Hello eight, did you try write to MGA? Maybe they help you.
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pillpop Wrote:


Hello eight, did you try write to MGA? Maybe they help you.


Hi pillpop, no, is it worth to try?
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eight Wrote:


Hello eight, did you try write to MGA? Maybe they help you.


Hi pillpop, no, is it worth to try?
Yes it is, I see very good reviews about MGA, they will hep you.
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Not always help even MGA, if you broken rules they don't help.
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I can say just all the best about betsson, Ive played pretty much everywhere the is to be played, william hill has the worst customer service, betsson has without a shadow of a doubt... the best.
speaking to a guy named martin in customer services and his passion for customer service was just obvious he was actually concerned about my issue and his help will never be forgotten. literally helped me for about half an hour to fix an identity problem.
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FOX Wrote:

I can say just all the best about betsson, Ive played pretty much everywhere the is to be played, william hill has the worst customer service, betsson has without a shadow of a doubt... the best.
speaking to a guy named martin in customer services and his passion for customer service was just obvious he was actually concerned about my issue and his help will never be forgotten. literally helped me for about half an hour to fix an identity problem.



Agree, I'm too like betsson, never had any problem with that bookmaker.
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Betsson deceptive free bet procedure but no follow-up customer service to remedy situation. After contacting customer services via live chat they relented and credited the matching bet balance.
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I like betsson, because the yhave much good bonuses, everything from 100% deposit bonus to free bets. It all depends on where you’re located. To retrieve the bonus just open up a new account and click on “My bonuses”. The bonus can be used to play on sports or casino. All the terms and conditions for bonuses are available on Betsson website.
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Betsson cuts headcount to streamline group operations

Stockholm-listed European online gambling group Betsson AB has this morning informed that it will reduce its corporate headcount by approximately 160 employees as group governance seeks to ‘streamline the organisation’.

Updating the market, Betsson has executed its organisational restructure across all group offices, as Betsson governance seeks to deliver annual corporate savings of SEK 50-60 million (€5-6 million).

“In cooperation with the operational management team, we have started to implement actions to improve operations. The restructured organisation will be more streamlined with clearer responsibilities, which I believe will improve its efficiency over time”, detailed Pontus Lindwall, CEO Betsson AB.

Presenting Betsson’s October Q3 trading update, Lindwall had stated to company investors that the firm’s growth had been unsatisfactory throughout 2017.

Last September, Lindwall the former Group Chairman of Betsson AB, had to take leadership of the Stockholm-listed enterprise, following the abrupt departure of former CEO Ulrik Bengsston following governance disputes relating to Betsson AB future strategy.

In its market statement, Betsson governance costs related to the restructuring will be recognised in the interim report for the first quarter 2018, scheduled for Thursday 8 February 2018.

sbcnews.co.uk/sportsbook...amline-group-operations/
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Pontus Lindwall – ‘No Cost Saving Plan’ for Betsson’s 2018 recovery

Presenting Betsson AB’s Q4 2017 quarterly update, Group Chief Executive Pontus Lindwall is upbeat with regards to his firm’s 2018 outlook, despite recent setbacks.

Lindwall the former Betsson AB Group Chairman, who last September retook leadership of the Stockholm-listed enterprise, following the departure of Ulrik Bengtsson as CEO, outlines the group’s ‘restructuring plan’.

Closing a turbulent 2017, in which Betsson has faced increased operational costs and higher betting duties, combined with the impacts of tougher market regulations and negative currency fluctuations, Lindwall and Betsson’s executive team are fully aware of 2018’s challenge.

In his presentation, Lindwall hits back at the highly publicised news of Betsson’s ‘cost saving’ restructure, which has seen the company reduce its global headcount by 160 staff members.

“This is not a cost-saving program. Instead, we are looking to restructure group efficiencies. This requires less corporate layers and clearer responsibilities within the organisation” states Lindwall to investors.

Detailing immediate initiatives, Lindwall states that Betsson will scale back its UK facing operations for the short-term. Lindwall states that this action is not a retreat from the saturated UK betting market. Instead, Betsson will take a ‘back-to-basics’ approach to its underlining UK strategy.

Moving forward, Betsson will continue to focus on its product verticals, with the multi-market operator launching new casino and sportsbook enhancements in 2018.

As an industry leader, Lindwall emphasises the importance of social responsibility and customer care as more markets’ become regulated. This factor sees Lindwall look forward to Betsson’s home market of Sweden becoming a regulated online gambling market in 2019, in which Betsson will have a strategic advantage over numerous competitors.

Despite presenting a glum 2017 report, Lindwall outlines that Betsson underlying corporate KPIs throughout the group’s brands remains amongst the strongest in the industry.

Finally, having further strengthened its sportsbook foundations in 2017, which reported a strong Q4 2017 revenue and earnings performance, Betsson seeks to reap the rewards for Russia 2018 trading.

sbcnews.co.uk/sportsbook...-plan-betssons-recovery/
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Betsson promotes Ronni Hartvig to Group CCO as company sharpens localisation strategy

Updating the market, Stockholm-listed online gambling group Betsson AB has confirmed the appointment of Ronni Hartvig as Chief Commercial Officer (CCO).

Hartvig is promoted to the group-wide executive role, having most recently served as Managing Director of Betsson’s NordicBet property (2015-2017).

A seasoned industry executive, Hartvig holds a deep understanding of industry operations; focusing on building sustainable player acquisition to retention programmes for multi-brand betting operators.

As new CCO, Hartvig will be supported by Betsson’s senior management appointments of Gary Myers, former Head of API at Ladbrokes, as new Head of Affiliates and former Catena Media search lead Eitan Gorodetsky as new Head of SEO.

Confirming Hartvig as group commercial lead, Betsson further details that it has undertaken a structural change to its day-to-day operations, focusing on ‘sharpening its localisation strategy’.

Previously split by subsidiary brand, Betsson group will now shift to a ‘local approach’ operated by new country-specific teams.

“We are moving into having country teams which provides increased agility. Within those teams, our commercial and marketing colleagues work closely together from a country perspective. The people in those teams are mainly native speakers of the particular country and can help align us with that we do on customer retention and what we do externally for acquisition and branding purposes” says Ronni Hartvig details to SBC.

“You can say that we are giving the country teams more responsibility. The whole idea here is to sharpen the localised teams as they understand the market, the product and what the consumers want. Now they really feel ownership”.

Moving forward Hartvig will be a key stakeholder in the execution of Betsson’s recently launched group optimisation and refinement programme, restructuring the firm’s commercial structure and output.

“For me, team culture is very important and work climate is a matter for all, not just an HR-issue. I believe I know how to create a good environment within a team, getting the right people on board and working with the team mentality.

Empowering people is very important. To trust them and make them see how they contribute to the business.”
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Is it safe to bet in Betsson in 2018? I read the last articles, but I am still not sure if I want to try them or not...
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Duskunk wrote:

Is it safe to bet in Betsson in 2018? I read the last articles, but I am still not sure if I want to try them or not...

What do you mean safe? If you worrying that they can took your money and just ignore so they not. You can bet there easily but of course if you will start winning they will limit you soon.
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