Good day, can I change the currency of my account?
No, Unfortunately it is not possible in unibet. But If for some reason the currency set on your account is affecting your player experience, you can contact to unibet customer support in order to help you accordingly.
Maybe somebody can explain the horse racing form to me?
Hi pillpop, horse Racing form is read chronologically from left (oldest) to right (newest).
1-9 – the position the horse finished in the last race.
0 – finished outside the top 9
P – pulled up
U – Unseated Rider
‘-‘ – Separates years
F – Faller
R – Refusal
/ – Separates racing seasons
I filled in the wrong bank details when making my withdrawal. What can I do now? now?
Youn eed to contact unibet as soon as possible via phone or live chat with all the relevant details available. Unibet will do everything in their power to help you
Hi 4 all, what happens to my pending bets during the self-exclusion?
Good day miller3, your bets still stand and any winnings will be added to your account as usual. If this takes your account balance to above €15 you can contact us to withdraw the money.
Hello adebade, Unibet may ask you to provide proof of address. You can verify your address by uploading one of the following documents:
Official letter from your bank (eg bank statement or credit card bill)
Official letter from your local government (eg police or tax office correspondence)
Utility bill (eg water or electricity bill)
When uploading your document, please make sure that your full name, address, date, and bank name and logo are visible on one page. PO Box addresses aren't permitted.
Can I transfer money to my friend's Unibet account?
Unfortunately no, you can deposit money only in your own account.