Betsson

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idlepick Wrote:

Hey all,
who are the MGA?


Hey there, betsson is licensed by the MGA (The Malta Gaming Authority), which is an independent body that regulates all companies that offer online gaming in Malta. In accordance with the MGA’s regulations, if a gaming account is opened and has no activity for a period of 12 months it will be deemed inactive, and after 30 months it will be deemed dormant. Betsson must then close the account and transfer any outstanding account balance to the MGA.
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Hi there, my friend opened an account with them and ive "helped" him to bet. Now when he wanted to withdraw his funds, (it was about 2500 euro) they refuse. They dont want to tell why..just that he has broken the rules.

Can they just confisticate the money this easy? We´ve done nothing wrong except ive helped him with everything and weve been betting on surebets. (which can not be against rules..but they hate it) If he had lost the money on bettsson im sure they wouldnt have returned the lost money. I think they are terrible.
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eight Wrote:

Hi there, my friend opened an account with them and ive "helped" him to bet. Now when he wanted to withdraw his funds, (it was about 2500 euro) they refuse. They dont want to tell why..just that he has broken the rules.

Can they just confisticate the money this easy? We´ve done nothing wrong except ive helped him with everything and weve been betting on surebets. (which can not be against rules..but they hate it) If he had lost the money on bettsson im sure they wouldnt have returned the lost money. I think they are terrible.



First of all you need to be specific about which rule they say you or "your friend" broke. Betsson is a high level book and their approach by phone got you both unprotected. In these cases you admit you "helped" your friend with everything but if you shared the same IP or you betted in his name for your own profit, they can take your friend's winnings and cancel the account.
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bb Wrote:



First of all you need to be specific about which rule they say you or "your friend" broke. Betsson is a high level book and their approach by phone got you both unprotected. In these cases you admit you "helped" your friend with everything but if you shared the same IP or you betted in his name for your own profit, they can take your friend's winnings and cancel the account.




Hi bb, they dont tell what rule we broke. But how can they know if i betted for my own profit? They just think so, but they can not be sure. Its very crazy if i cant tell him how to bet, even if we sit with my ip.
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eight Wrote:


Hi bb, they dont tell what rule we broke. But how can they know if i betted for my own profit? They just think so, but they can not be sure. Its very crazy if i cant tell him how to bet, even if we sit with my ip.



I think If thet don't tell you what rule you broke, you can demand an explanation from them. But if they say it's because "multiple accounts" because of shared IP, I believe that you have no chance.
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Hello, I just wrote to them again for an explanation. Maybe i get an answer now. But i find it's very strange if they can confisticate the money so easy. Then youre not allowed to log in to your account from other computers then? Why is it even possible if its like that??
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They answer again same thing. They just say the rules are broken, they obviously doesnt want to tell which rules.
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eight Wrote:

They answer again same thing. They just say the rules are broken, they obviously doesnt want to tell which rules.


Hello eight, did you try write to MGA? Maybe they help you.
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pillpop Wrote:


Hello eight, did you try write to MGA? Maybe they help you.


Hi pillpop, no, is it worth to try?
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eight Wrote:


Hello eight, did you try write to MGA? Maybe they help you.


Hi pillpop, no, is it worth to try?
Yes it is, I see very good reviews about MGA, they will hep you.
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Not always help even MGA, if you broken rules they don't help.
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I can say just all the best about betsson, Ive played pretty much everywhere the is to be played, william hill has the worst customer service, betsson has without a shadow of a doubt... the best.
speaking to a guy named martin in customer services and his passion for customer service was just obvious he was actually concerned about my issue and his help will never be forgotten. literally helped me for about half an hour to fix an identity problem.
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FOX Wrote:

I can say just all the best about betsson, Ive played pretty much everywhere the is to be played, william hill has the worst customer service, betsson has without a shadow of a doubt... the best.
speaking to a guy named martin in customer services and his passion for customer service was just obvious he was actually concerned about my issue and his help will never be forgotten. literally helped me for about half an hour to fix an identity problem.



Agree, I'm too like betsson, never had any problem with that bookmaker.
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Betsson deceptive free bet procedure but no follow-up customer service to remedy situation. After contacting customer services via live chat they relented and credited the matching bet balance.
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I like betsson, because the yhave much good bonuses, everything from 100% deposit bonus to free bets. It all depends on where you’re located. To retrieve the bonus just open up a new account and click on “My bonuses”. The bonus can be used to play on sports or casino. All the terms and conditions for bonuses are available on Betsson website.
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I have 3 accounts on betsson and all now is blocked, which bookmaker I should use?
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